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Print Catalog (pdf)

Jumps West
Best of Breed
Horse jumping, dressage and barn equipment

ORDERING INFORMATION

Please order carefully. Returns for regular PVC or polyethylene stock items accepted within seven days of receipt of purchase. Custom orders, painted items and wood items not returnable. Returns must be in new condition. Shipping not included. All returns/cancellations subject to a 20% re-stocking charge. Rails not crack filled unless specifically ordered. Products sold FOB at the factory. Customer is responsible for tracking and managing shipment for shipments, especially Commercial Freight via truck. Residential deliveries subject to surcharge. All Estimates subject to office review.

Sorry, we can only ship commercial freight orders (all orders over 8' length or 150 pounds or more to businesses. If you have purchased online from us and are shipping to a residential address, you will be responsible for all freight surcharges such as residential delivery costs, setting appointment time, coordinating delivery/redeliver etc.

Claims
If you need to file a claim, you may download the claim form here.

Return Policy: Please order carefully. Returns for regular stock PVC items accepted within seven days of receipt of purchase. Custom orders, painted items and wood items not returnable. Other items must be in new condition. All returns/cancellations subject to a 20% re-stocking charge. Shipping not included.

Warranty: Paint and wood - we are not able to warranty these items. Warranty for regular stock PVC items equals or exceeds industry standard: fifteen years parts under normal use conditions. Please either send the damaged piece back for replacement or contact us via email with exact dimensions. Shipping not included.

Please contact us for a quote via email. Large orders and out of state orders usually ship via Commercial Freight. Jumps West ships regionally using contract drivers. Small orders can be shipped via UPS.
Flat rate shipping via freight for the first 300 pounds.
Most orders take 3-5 business days in transit.
Items in stock usually ship within 3-5 business days.
Custom orders: allow 4-6 weeks.

We cannot be responsible for shipping delays caused by the carrier/other circumstances beyond our control. We will assist you by trying to provide the best service to help you manage your shipment. Our products are sold FOB ('free on board) at the factory. Trucking companies generally require an appointment for delivery, so always include contact information including a phone number with your confirmed order.

Orders must be tracked and managed by the customer. Trucking companies generally require an appointment for delivery. We will give you tracking information and contact information for the trucking company, please schedule your shipments at your convenience, and be sure to give us and the carriers your complete contact information. Residential deliveries, rush orders and Saturday shipments all require special handling surcharges

Claims - Loss/Damage

Important: You must note any problems with the shipment with the delivery - at the time of receipt with the truck driver present. If you do not provide a written objection at the time of receipt, we may be unable to provide you with replacement goods, since our carrier insurance is voided. For any problems with your shipment: make a note on the bill of lading describing the missing or damaged items, sign and date the receipt presented by the driver and contact us in writing immediately.

All claims must be made at time of receipt in writing with driver present or our repair/replacement provisions are void

Payment Terms
Payment in full is due prior to shipping.

Replacement/Repair
If the damage falls within our warranty provision, we will repair/replace your damaged parts free of charge. Shipping is not included.

 

For other types of repairs and replacements, contact us. We are always willing to keep your equipment in its best possible working condition!

 

 
Large scale project
primed rails awaiting exportation.

 

 

Large scale custom shipment to Japan
Custom striped PVC and wood Jump Rails

 

 

 

 

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Please note: Prices and products can change without notice.
Please contact us directly to confirm availability and pricing.

Please order carefully. Returns for regular PVC or polyethylene stock items accepted within seven days of receipt of purchase. Custom orders, painted items and wood items not returnable. Returns must be in new condition. Shipping not included. All returns/cancellations subject to a 20% re-stocking charge. Rails not crack filled unless specifically ordered. Products sold FOB at the factory. Customer is responsible for tracking and managing shipment for shipments, especially Commercial Freight via truck. Residential deliveries subject to surcharge. All Estimates subject to office review.

Worldwide Shipping • Products Come Assembled

7251 West Lake Mead Blvd. Suite 300
Las Vegas, NV 89128
Phone: 702.562.4077 - Fax: 702.562.4001

Hours of Operation:
Monday–Saturday, 8:00 a.m.– 8:00 p.m.